i wanna coffee!
Privacy Policy
1. General Provisions
1.1 The subject of regulation of this Privacy Policy (hereinafter referred to as the "Policy") is the relationship between IP Neberekutin A.A. OGRN 319366800106112 (hereinafter referred to as "I want coffee!" or the "Company"), which is the copyright holder of the service "I want coffee!" (hereinafter referred to as the "Service"), accessible through the website https://яхочукофе.рф, including the mobile version of the website (hereinafter referred to as the "Site"), mobile application and other methods determined by the Company, and you (an individual Internet user), hereinafter referred to as the "User", regarding the processing of information about the User, including personal data, in the process of using the Service by such person (hereinafter referred to as the "Information"). This Policy is posted at: https://яхочукофе.рф/privacy-policy.
1.2 Relationships related to the processing of information, including but not limited to the collection, use, storage, distribution and protection of information about the Users of the Service, are governed by this Policy and other rules posted on the Site, as well as the current legislation of the Russian Federation. Before starting to use the Service, the User is obliged to familiarize themselves with this Policy, as well as with all other applicable rules.
1.3 Upon registration, each access and/or actual use of the Service, the User agrees to the terms of this Policy, as amended at the time of actual use of the Service.

2. Composition of Information
2.1 Information about Users processed by the Company includes:
2.1.1 Credentials, which are understood to mean:
(a) data about the User provided by the User to create an account during registration in the Service;
(b) additional information filled in by the User when editing information in the account during use of the Service;
(c) data additionally provided by the User at the request of the Company for the purpose of fulfilling the Company's obligations to the User arising from the agreement on the provision of the Service, such as first name, last name, date of birth, gender, mobile phone number, etc.;
(d) data on the order and the order contents, processed together with the User's personal data;
The Accounting Data received by the Company in the volume necessary and sufficient for classifying them as personal data in accordance with the current legislation of the Russian Federation are processed by the Company as personal data under the terms of this Policy.
2.1.2 Other data that is not personal data necessary for the functioning of the Service, namely:
(a) data on technical means (devices), technological interaction with the Service (including the host IP address, the type of the User's operating system, the type of browser, geographic location, Internet service provider);
(b) information automatically received when accessing the Service using bookmarks (cookies);
(c) information created by users in the Service outside the section for editing account information;
(d) generalized analytical information about the use of Internet services.
2.2 The table below provides a more detailed list of Information processed by the Company for the purpose of fulfilling the agreement with Users:
Collected Information Purpose of processing
Common for all platforms (Website, Android and iOS applications)
Account data (personal data), namely:
1) User data provided by the User to create an account during registration in the Service: name, phone number, email address;
2) Additional information filled in by the User when editing their account while using the Service: delivery address;
3) Data additionally provided by the User at the request of the Company (information specified by the User in the account, such as first and last name, email address, phone number).
Fulfillment of the agreement with the User, in particular to provide access to the Service, to manage the Service, to confirm that the account in the Service belongs to the applicant who has submitted a request to restore access to the account.
When using the Site
Other data (non-personal data), namely:
4) technical data obtained when accessing the Site, including data on technical means (devices), technological interaction with the Site (IP address of the host, type of the User's operating system, browser type, geographic location, Internet service provider, and subsequent actions of the User on the Site.
5) information automatically received when accessing the service using bookmarks (cookies): authorization token;
6) information on the User's activity during use of the Site, including clicks and transitions within the Site interface.
Fulfillment of the agreement with the User, in particular to manage the Service, to improve the operation and personalization of the Service.
When using Android and iOS applications
Other data (non-personal data), namely:
7) Data that becomes available to the Company in the process of the User's use of the application, including the device type, device name, Firebase ID, Amplitude ID, Device ID, OpenUDID, OS name and version, device model, time zone, geo-coordinates, User account, phone number linked to the user account, Wi-Fi network name, Wi-Fi access point MAC, mobile operator name, operator network code (MNC), User ID, application version, Internet connection type, Apps Flyer UID), the number of previous orders in the service.
Fulfillment of the agreement with the User, in particular for the management of the Service, to improve the operation and personalization of the Service.
2.3 The Company does not check the Credentials provided by the User and cannot judge their authenticity, as well as whether the User has sufficient legal capacity to provide the Credentials. Nevertheless, the Company assumes that the User provides reliable and sufficient Credentials, updates them in a timely manner, and has reached the permissible age for using the Service in accordance with the applicable legislation of the Russian Federation.
2.4 The Company shall not be liable for information provided by the User in the Service in a publicly available form.
2.5 The Company has the right to record telephone conversations with the User. In this case, the Company undertakes to prevent attempts at unauthorized access to information obtained during telephone conversations and/or its transfer to third parties not directly related to the execution of orders in accordance with paragraph 4 of Article 16 of the Federal Law "On Information, Information Technology and Information Protection".
2.6 The Company has the right to send the User, on its own behalf or with the involvement of technical partners, informational, including service and advertising messages, to the User's email, mobile phone (SMS, phone calls) or through the services of "I Want Coffee!" partners used by him (social networks, instant messengers and others). Service messages informing the User about the order and the stages of its processing are sent automatically and cannot be rejected by the User.
The User has the right to opt out of receiving advertising messages after creating a User account by contacting the contact center or customer support department info@яхочукофе.рф.
2.7 In order to combat spam messages, the User's phone number is transferred to Firebase solely for the purpose of validating the User's phone number.

3. Terms of Information Processing
3.1 The Company processes User Information in accordance with the following principles:
3.1.1 the legality of the purposes and methods of processing the Information;
3.1.2 the good faith of the Company;
3.1.3 the compliance of the purposes of processing the Information with the purposes previously determined and declared when collecting it, as well as the powers of the Company;
3.1.4 the compliance of the volume and nature of the Information being processed, the methods of its processing with the purposes of processing the Information;
3.1.5 the inadmissibility of combining databases containing User Information created for incompatible purposes.
3.2 Purposes of Information Processing
The Company processes the Account Data (including personal data) and Other Data of the Service Users for the purpose of fulfilling the agreement concluded with the Users for the provision of the Service.
3.3 Collection of Information
The User's Account Data is collected during his/her registration in the Service by the User filling out the registration form or by other available means, including using the VK Connect service (for more details, see the Company's user agreement) or another third-party service, as well as later when the User edits previously provided information or supplements the Account Data on his/her own initiative (if applicable) using the Service's tools.
The Company collects Other Data independently during the User's use of the Service. In some cases, the collection of Other Data of the User begins from the moment the User gains access to the Service (for example, when loading a web page or launching an application) until the moment of his/her registration in the relevant Service.
3.4 Processing and Transfer of Information
Accounting and Other Data of Users are not transferred to any third parties, except for cases expressly provided for in this Policy, as well as other applicable rules, as well as applicable legislation of the Russian Federation. In particular, Accounting and Other Data of Users may be transferred at the request of state bodies (local government bodies) in the manner prescribed by applicable legislation.
The Company has the right to carry out cross-border transfer of Accounting and Other Data of Users to third parties for the purpose of fulfilling the agreement on the provision of the Service to Users, including when processing feedback, complaints, requests from Users related to the fulfillment of the agreement on the provision of the Service by the Company. Cross-border transfer is carried out by the Company in compliance with the legislation of the Russian Federation about personal data.
Within the framework of cross-border transfer of personal data, transfer is possible only to the following countries: Australia (Sydney), Ireland, USA (Oregon, Northern Virginia), Germany (Frankfurt), Japan (Tokyo).
In order to provide high-quality, multifunctional, easy-to-use and oriented to the personal needs and interests of Users services within the Service, the Company develops, improves, optimizes the current and introduces new functionality of services (information, communication, advertising, educational, entertainment and other), as well as services that improve the quality of service to Users when providing User services, which are an integral part of the agreement on the provision of the Service by the User, including with the participation of affiliates and / or partners.
Taking into account the above, and also taking into account the Company's compliance with the purposes of processing specified in clause 3.2 of this Policy, the User agrees and instructs the Company to carry out, and instruct affiliated persons and/or partners to carry out, processing, including collecting, recording, systematizing, accumulating, storing, clarifying (updating, changing), comparing, extracting, using, depersonalizing, blocking, deleting and destroying the User's Account and Other Data, including the results of their automated processing, including in the form of integer and/or text values ​​and identifiers, transferring, including cross-border transfer of Account and Other Data to affiliated persons and/or partners in fulfillment of such an order for processing, as well as collecting (receiving) from affiliated persons and/or partners and jointly processing the User's Account and Other Data. For the purposes of this clause of the Policy, affiliates and partners are understood to mean persons who ensure the fulfillment of the Company's contractual obligations to Users and/or persons who provide independent services to Users and ensure, in order to implement agreements concluded with the Company, legal grounds for processing Users' data.
In some cases, individual functional capabilities of the services may be provided not by the Company, but by third parties who act independently of the Company and do not act on behalf of or on behalf of the Company. In this case, Users are obliged to independently familiarize themselves with the rules for the provision of services and the information/personal data protection policy of such third parties before using the relevant functional capabilities of the services.
The Company has the right to provide the User with the opportunity to transfer Account and Other Data to third parties through special services and technologies, subject to the User's consent to such transfer.
When using VK Connect by the User, his/her Account and Other Data may be transferred to third parties (Ecosystem participants using VK Connect, who provide their services and/or tools for use in the VK Ecosystem in the process of using such services and/or tools by the User), and the Company may also receive from the said third parties the Account and Other Data of the User in the volume specified in the personal account of the VK Ecosystem User, for the purpose of fulfilling agreements with the Users of the Ecosystem participants.
The User hereby agrees and instructs the Company to transfer and receive Account and Other Data from the above persons, in the volume listed in the paragraph above, as well as to process it by other means, including by storing, accumulating, systematizing, extracting, comparing, using, filling (clarifying) and jointly processing Account and Other Data for the purpose of fulfilling agreements with the Users of the Ecosystem participants.
3.5 Storage of Information
Accounting and Other data of users are stored on the territory of the Russian Federation, and the storage is carried out exclusively on electronic media, and the processing is carried out using automated systems, except for cases when non-automated processing of Accounting and Other data is necessary in connection with the fulfillment of the requirements of applicable legislation.
3.6 Storage periods of Information
Accounting and Other data are stored by the Company for the duration of the agreement with the User on the provision of the relevant Service, and after termination of the agreement - for the period required and established by the current legislation of the Russian Federation.
3.7 Termination of information processing
Upon achieving the goals of information processing, the Company stops processing Accounting and Other data in one of the ways provided for by the Federal Law "On Personal Data".

4. Rights and obligations of Users when processing their Information
Users have the right to:
4.1 receive free access to information about themselves by viewing the User account in the Service;
4.2 using the Service tools, set the desired level of confidentiality (conditions for access to information) with respect to information about yourself, taking into account functionality of the Service (if applicable);
4.3 independently make changes and corrections to information about themselves by editing information in the User's account, provided that such changes and corrections contain current and reliable information;
4.4 delete information about themselves by editing information in the account (if applicable); however, the deletion by the User of certain information about themselves from the User's account may result in the impossibility of providing the User with access to the Service.
4.5 require the Company to clarify information about the User, block or destroy it if such information is incomplete, outdated, inaccurate, unreasonably obtained or is not necessary for the stated purpose of processing and if the functionality of the Service does not allow the User to independently delete such information;
4.6 upon request, receive information from the Company regarding the processing of information about the User.
4.7 revoke consent to the processing of personal data by sending a corresponding written statement with a request to terminate servicing of his account to the address specified in clause 7.2 of this Policy.

5. Information Security Measures
5.1 The Company takes technical, organizational and legal measures to ensure the protection of information about Users from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions.
5.2 Technical security measures are implemented by the Company taking into account the requirements of applicable legislation, the current level of technology, the nature of the information being processed and the risks associated with its processing.
Information is processed mainly automatically without access to it by employees and/or contractors of the Company. If such access is granted to employees or contractors of the Company, then only to the extent necessary for such persons to perform their official duties or duties under an agreement with the Company, while such persons are obliged to comply with security requirements when accessing Information. In order to protect and ensure the confidentiality of data, all employees/contractors comply with internal rules and procedures regarding the processing of Information. The specified persons also comply with all technical and organizational security measures stipulated by applicable law and necessary to protect User Information.

6. Limitation of the Company's Liability
6.1 The Company shall not be liable for the disclosure and distribution of User Information by third parties if such persons have gained access to the said Information in accordance with the privacy level settings selected by the User in the Service, or if the User fails to ensure the safety of the devices and data used for authorization in the Service.

7. User Requests
7.1 Information about the data processed by the Company, including the User's personal data, in connection with their use of the relevant Service, is provided to the User or their representative upon request.
7.2 Requests are sent in writing to the address of the Company's location (36a Kurchatov St., Voronezh, 394048, Russia) or in another form stipulated by the current legislation of the Russian Federation.
7.3 The User has the right to revoke consent to the processing of their personal data by sending a written application to the Company at the location of the Company in accordance with the requirements of the current legislation.

8. Changes and additions to this Policy
8.1 This Policy may be changed by the Company with notification to the User by posting a new version of the amended policy on the Site. Changes to the Policy made by the Company shall come into force from the moment the new version of such Policy is posted on the Site, unless otherwise provided for by the new version of the Policy. The User undertakes to independently check this Policy for changes made. The User's failure to familiarize himself with it cannot serve as grounds for the User's failure to fulfill his obligations and the User's failure to comply with the restrictions established by this Policy.
8.2 The User has the right to refuse to accept changes and additions to this Policy, which means the User's refusal to use the Service and all previously granted rights.
8.3 This Policy is governed by and interpreted in accordance with the laws of the Russian Federation. Issues not regulated by this Policy shall be resolved in accordance with the laws of the Russian Federation.

Revised on 18.07.2024
связаться с нами
Made on
Tilda